Legal
Terms of Service
1. About these terms
These terms govern your use of aezora.in and any purchase made through it. By placing an order, you agree to these terms.
Aezora is operated by SRI KALYANA VAISHNAVI LIFE SCIENCES, registered at 3rd Floor, 8-58/5/A/1, SK Health Care Formulation Building, Bollaram Road, Medchal-Malkajgiri, Telangana – 500118, GSTIN: 36AFTFS5735A1ZQ, FSSAI License No.: 13626999000145.
2. Products and health disclaimer
Aezora products are nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for a balanced diet or professional medical advice. Please consult a healthcare professional before use if you are pregnant, nursing, on medication, or have a pre-existing medical condition.
3. Orders and pricing
All prices listed are in INR and inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price, with a full refund issued in such cases.
4. Payments
Payments are processed securely through Razorpay. We do not store your card, UPI, or banking details.
5. Shipping
Governed by our separate Shipping Policy.
6. Returns and refunds
Governed by our separate Return & Refund Policy.
7. Intellectual property
All content on aezora.in — including text, branding, logos, and product descriptions — is the property of Aezora and may not be copied or reused without permission.
8. Limitation of liability
Aezora is not liable for any indirect, incidental, or consequential damages arising from the use of our products, to the extent permitted by law. Nothing in these terms limits any liability that cannot be excluded under Indian law.
9. Changes to these terms
We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
10. Governing law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Hyderabad.
11. Contact
For any questions about these terms, reach us at support@aezora.in.
Grievance Officer
Name: Sravya Thota
Email: support@aezora.in
We acknowledge complaints within 48 hours and aim to resolve them within 30 days, per the Consumer Protection (E-Commerce) Rules, 2020.
Last updated: August 27, 2026